Gaustech Privacy Statement

Your right to privacy is a priority to us at Gaustech. We recognize your need for reasonable control of information that you share with Gaustech. Therefore, this statement is a company-wide guideline and is not limited to our online business. We do not sell your information to outside organizations. Our goal in gathering information is to consistently improve our relationship with you, our customer.

We use the following guidelines to protect the information we collect during your visit to our website, www.gaustech.org; over the telephone; at trade shows; or through any other interaction. Because these guidelines affect information about you, please read them carefully and contact us if you have any questions or concerns.

What information does Gaustech gather online?

Every time you visit our website, we automatically collect information such as your IP address — the Internet address of your computer, the locale, language, country and your user-specific profile ID, the browser you are using, the web page from which you arrived and a record of your activity on our site. We use this information to learn more about general trends in traffic patterns so we can improve our website.

We also use third-party web analytics companies (“Google Analytics”) to collect information that will help us improve our site. Whenever you so request we inform you about the identity and contact details of the analytics providers to which your information is accessible at the time of your request. Analytics providers use “cookies,” which are text files placed on your computer, to help website providers analyze use of websites by end-users.

The information that is generated by the cookie about your use of our site (including your IP address) will be transmitted to and stored on servers. The analytics providers and Gaustech will then use this information for the purpose of evaluating your use of our site, compiling reports on website activity for website operators and providing other services relating to site activity and internet usage. Analytics providers act as data processors and do not use such personal data otherwise than on behalf of and on the instructions of Gaustech. Analytics providers may also transfer this information to third parties where required to do so by law. You may refuse the use of cookies by selecting the appropriate settings on your browser; please note that, if you do this you may not be able to use the full functionality of our site. By using our site, you consent to the processing of data about you by analytics providers, including without limitation Google Analytics, for the purposes set out above.

For some areas of our site, including but not limited to the purchasing process, newsletter signup and contact form, we ask you to provide additional personal information that helps us enhance your site visit, assists you with technical support issues or permits post-visit follow-up. You provide this information to us only once, by creating a www.gaustech.org account. This information might include your name, e-mail address, company information, mailing address or software application information.

How does Gaustech use the information collected about me?

We use the information we receive from you to tailor your experience on our website and to provide you with the specific information or services you are seeking. This information remains confidential. With the information you volunteer, we can process your purchases, confirm your orders, notify you of updates to our site and products, and provide you with specific product and local event information. We add any information you provide to our customer database. Information added to our customer database is aggregated with other information previously collected. Without your prior consent you will not receive periodic mailings, e-mails or telephone calls from us about new products and services, discounts, special promotions or upcoming events.

At any time, you can change the personal information we have stored in our customer database or request not to be contacted for marketing activities. Please log into your account at www.gaustech.org in order to update your contact information.